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Privacy Policy

For us, the VenueGo team (website: venuego.ge), the privacy and personal data protection of our users - both clients and partner venues - is of utmost importance. This document explains what type of information we collect, how we use it, and what rights you have regarding your data.

1. What Data We Collect

When using the platform, we may collect the following types of information: • Contact and Identification Data: First name, last name, email address, phone number, and company/organization name (provided when sending a request or registering). • Technical Data: Your IP address, browser type, device model, and your behavior (navigation) history on the platform, automatically collected during your visit to the site.

2. Purpose of Data Processing

The information we collect is used solely for the following purposes: • Providing Services: Connecting event organizers with their selected venues. • Communication: Sending important notifications about platform updates, your requests, or administrative matters. • Platform Improvement: Analyzing user behavior to make VenueGo more user-friendly and customer-oriented.

3. Who We Share Data With

Your privacy is our priority. • When you send a booking or information request to a specific venue, your contact details (name, phone, email, company) are transferred exclusively to that venue so they can contact you directly. • We never sell, rent, or share your personal data with third parties for marketing or other commercial purposes.

4. Data Retention Period

We retain your data only for as long as necessary to achieve the purposes outlined in this document or to comply with legal requirements.

5. Your Rights

As a user, you have the right at any time to: • Request information about what personal data we process concerning you. • Request the correction or updating of inaccurate data. • Request the complete deletion of your personal data from our database. To exercise these rights, you can contact us at the email address provided below.

6. Cookies Policy

Our platform uses Cookies to simplify site navigation and offer a personalized experience. Cookies help us understand how you use the website, allowing us to improve our service. You can manage or disable Cookies through your browser settings.

7. Security Measures

We use modern, industry-standard security measures to protect your data from unauthorized access, loss, or disclosure.

8. Contact Information

If you have any questions regarding our Privacy Policy, or if you wish to delete or correct your data, please contact us:

contact@venuego.ge